About Us
Meet the husband and wife team, Neil and Stephanie Ballard. They were both born and raised on Vancouver Island and currently reside in the Cowichan Valley with their two children, two dogs and two cats.
After working for 3 different air duct cleaning companies in Greater Victoria, Neil quickly realized what the industry standard of "clean" and "good job" meant. Each night, he would come home feeling guilty about the work he was being instructed to do. He wasn't give proper tools or equipment and was rarely give enough time to thoroughly complete jobs, often told "just clean what the customer can see". Neil couldn't stand this and knew he needed to do something about it. With the help of his wife, Stephanie, he knew he could raise the bar in the air duct cleaning industry and show Vancouver Island how it should be done.
Due to medical reasons, Stephanie was not able to keep operating her licensed childcare center nor could she work a 'regular' 9 to 5 office job. Neil and Stephanie needed to figure out a plan and living off of Neil's income alone was not an option. Life in Colwood was far too expensive. One day, while on his lunch break, Neil called Stephanie and said "I know how we can start our own business and have a better life!" Within a month, Neil quit his job working as an air duct cleaner and Stephanie shut down her childcare. They prepared their home in Colwood to sell, listed it, and in 8 days it sold! Now it was time to buy another house and start working on their business plan.
Neil and Stephanie packed up the house in Colwood, the dogs and the kids and moved to their new home in the Cowichan Valley. With the money they saved by purchasing a home in the Cowichan Valley, they were able to start Clean Air Force!
In less than 6 months, they moved cities, started their business from scratch and got married!
It was a real whirlwind and was a lot of work but they did it!
Fast forward to the present day, they are happy, still love working as a team and are loving life!
ABOUT CLEAN AIR FORCE
Established in 2018 by husband and wife Neil and Stephanie Ballard, Clean Air Force has become the trusted name in duct cleaning on Vancouver Island. Clean Air Force was founded because Neil and Stephanie saw the need for a quality duct cleaning company that's focus was on providing high quality service.
The industry standard for duct cleaning on Vancouver Island has sunk to a very low level of quality and service but it is time for that to change. Clean Air Force offers a level of clean that your homes lungs have never seen before. We take the time to do a thorough job, and create access where access must be created in order to do the job properly. We have been putting pressure on all of our competitors to either step it up and do a better job, or lose their clients to us!
Neil has been working in the industry for over 10 years. With the combination of HVAC schooling, previous WETT Certification and field experience, he has developed extensive knowledge in air duct cleaning and chimney sweeping.
Staff turnover is a major problem in the air duct cleaning industry. It takes a couple of years to properly train a technician. Most companies can not keep employees for more than a year or two, so you often end up with a rookie doing the job. Neil has an extensive understanding of how air handling systems work. As an owner/operator you can trust that he has the experience to clean your air handling system properly without missing anything.
With 20 years of business experience ranging from being an executive assistant for a high-end engineering firm to owning her own licensed childcare center, Stephanie has a commitment to quality and first class customer service. She has experience in bookkeeping, website development, administration, customer service and management. You can always expect to be greeted with a "smile' and feel like part of the family when calling Stephanie at Clean Air Force!