All work is performed by owner, Neil Ballard. 

 

How to Prepare for Your Appointment:

• Please do not pull out the dryer or detach the flex hose ahead of your appointment.

• Please ensure there is ample room to work around the exterior of the dryer vent.

• Please ensure the area around the dryer is free from objects (shelves, clothes, storage, etc.) We will need enough space to easily pull the dryer out for the Complete cleaning, when possible.

• Please ensure the dryer is empty. 

 

Scope of Work:

• Cleaning out the dryer lint trap crevice to make sure the blower is clear of debris.

• Visual inspection of the dryer for fire hazards.

• If the dryer is easy to pull out without moving the washer: We pull out the dryer and clean out the transition flex hose,

• If the dryer is easy to pull out without moving the washer: We vacuum the back of the dryer where the flex hose connects.

• If the dryer is easy to pull out without moving the washer: We vacuum the floor behind the dryer.

• After reconnecting the dryer: We clean the run of the vent from the exterior using high-powered compressed air. Our dryer vent cleaning tool is 50ft in length. We will clean as much of the vent as we can reach from the exterior. Please let us know if your dryer vent is really long.

• For the final step, we test the airflow from the exterior to verify the dryer is exhausting properly. 

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If your dryer can't be easily pulled out without moving the washing machine, or if you have a stacking/oversized dryer or your dryer is on top of a drawer/pedestal, please let us know prior to booking. In these situations we have two options:

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1. We can perform the Essential cleaning if the flex hose can't be easily detached without moving the washing machine / oversized appliance. If we can easily detached the flex hose without moving the machine, the Complete cleaning will still be performed. 

2. In most cases, we can use our Air Sled appliance mover for an additional rate of $75 per unit if an oversized or stacking dryer has to be moved. We will not use the Air Sled without prior consent of the homeowner. 

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• The Essential cleaning includes all of the above except the work that can only be performed when pulling out the dryer.

• Dryers do not need to be pulled out to clean the vent but usually do need to be pulled out to access and clean the flex hose.

• If we perform the Essential cleaning, the maintenance of the flex hose will be the homeowner's responsibility.

• If you have a difficult to move unit that has not been pulled out in several years, we recommend having this service done. 

• If we use the Air Sled to pull out a stacking laundry unit and the washer hoses are older than 5 years, we recommend having new 6ft hoses on hand as Neil will replace them for you at no additional cost. Washer hose seals break down and often leak if they are old.

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Disclaimer:

We charge a service call fee of $75 + GST for dryer vent cleanings if:

• Our technician arrives on site during the designated time window and no one is there to meet him.

• If cancellations are made less than 24 hours before your appointment time.

• If the job can't be performed due to misinformation provided upon booking.

• If the job can't be performed due to lack of space to work (items not moved away from the dryer).

• If the job can't be performed due to safety concerns.